ServiceNow IT Asset Management SME

Location: You’ll have the flexibility to work fully remote from anywhere across the US.

Salary: $70-75/hr  

Duration of contract: 6 months


Now is the time to bring your research expertise to a Subject Matter Expert role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You’ll be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a ServiceNow IT Asset Management SME with Insight, you’ll join our IT Asset Management Team as a Senior Asset and Operation Management resource with ServiceNow Software Asset Management (SAM) experience. We’ll count on you to bring your strong understanding of implementing and supporting Asset Profiling and Lifecycle Management. Along the way, you’ll support software asset ingestion and management in required CMDB.

This role is within our Residency Offering, which is a solution that provides strategic technical resources to our customers on a contractual basis.

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

As a W2 teammate, we offer great benefits that include health, 401K and In it Together Foundation. You will also have access to 11 thriving and diverse Teammate Resource Groups.

As a ServiceNow IT Asset Management Subject Matter Expert you’ll get to: 

  • Work as a productive team member with the Asset Management team for introducing new strategies, to implementation, CI Development to provide and maintain profiles for IT Software Asset’s to be managed, and support implementation and maintenance of ServiceNow Software Asset Management (SAM) modules including Lifecyle, True-up, and Contact Management.
  • Support ensuring compliancy from version control to entitlement and provide support of populating and updating an self-service portal in automating request (Ting to Operation and Lifecycle).
  • Conduct regular audits of software contracts to provide proactively identify discrepancies, ensure accurate inventory records, and provide technical guidance for ingestion of assets in maturing CMDB.
  • Build Collaboration of all Asset information to ensure alignment with overall ServiceNow Platform strategy, Operation management, Service Desk, Finance, and HR Employee Center.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a W2 contract teammate in the ServiceNow IT Asset Management SME role, your position is highly visible and could lead to extended contracts, consideration for a full-time opportunity within Insight, or with our client to elevate your career.

What you will need to succeed:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum of 7 years of experience in IT Asset Management.
  • Strong understanding of ServiceNow Software and CMDB.
  • Solid Understanding of related ServiceNow Modules for customer Platform Strategy.
  • Extensive experience in developing and maintaining IT Asset Management policies, procedures, and processes.
  • Knowledge of software contract agreements and compliance requirements.
  • Experience with software and hardware inventory management and auditing.
  • Strong communication and collaboration skills.
  • Ability to analyze data and provide insights for optimization.
  • ServiceNow working knowledge in SAM is required.
  • Experience in leading and mentoring a team is a plus.

Insight at a Glance

  • Received 35+ industry and partner awards in the past year
  • $9.2 billion in revenue
  • #20 on Fortune’s World’s Best Workplaces™ list
  • 14,000+ engaged teammates
  • $1.4M+ total charitable contributions in 2023 by Insight globally

We’re not just a tech company; we’re a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: San Diego || California (US-CA) || United States (US) || IT Infrastructure & Support || None || US – San Diego, CA ||

APPLY HERE!