Keep service parts moving and the reverse logistics machine running clean, fast, and accountable. If you’re detail-driven, good with tracking systems, and can coordinate shipments and returns without things slipping through the cracks, this role is a solid fit.
About the Company
This organization is hiring a Service Logistic Coordinator to support core return compliance, material tracking, and refurb process coordination across a reverse logistics network. You’ll work closely with field technicians, depots, vendors, and internal teams to ensure serialized parts are returned, tracked, and refurbished efficiently.
Schedule
- Remote (U.S.)
- Full-time
- Clerical/operations coordination role with daily tracking, follow-ups, and reporting
- Audit- and compliance-minded environment (serialized materials)
What You’ll Do
- Monitor and manage core return activity from field technicians, ensuring accurate documentation and on-time compliance
- Coordinate inbound/outbound shipments between field teams, depots, and repair vendors to maintain smooth material flow
- Update Oracle Fusion or internal databases with receipts, RMAs, tracking numbers, and refurb status
- Schedule and track refurbished materials in alignment with vendor timelines and inventory needs
- Serve as the primary logistics contact for field service teams, resolving part return discrepancies and supporting RMA/core return/excess creation
- Produce reports on return rates, turnaround times, and exceptions for management review
- Communicate with logistics partners and refurb vendors to confirm receipt, condition, and disposition of returned materials
- Ensure adherence to logistics processes, safety standards, and audit requirements for serialized items
- Recommend process improvements to boost tracking accuracy, return visibility, and core recovery performance
- Support KPI tracking, data collection, and cost-savings initiatives with the Service Logistics Manager
- Support technician inventory administration: receipts, usage, returns, tech-to-tech transfers, and inventory counts
- Handle other duties as assigned
What You Need
- 2+ years of logistics, inventory, or operations coordination experience (required)
- Associate or Bachelor’s degree preferred
- Strong problem-solving skills: gather/analyze info quickly, build options, and implement solutions with others
- Strong customer service skills, including handling difficult vendor situations professionally
- Clear oral communication and active listening (clarify details, confirm next steps)
- Team-oriented with dependable attendance and punctuality
- Comfortable working on a computer for long periods (typing, data entry, tracking)
Benefits
- Not listed in the posting (ask during screening)
Heads up: the salary range listed looks off. It says $23.00–$24.00 annually, which is almost certainly a posting error and likely meant hourly. I’d treat it like hourly until confirmed.
If you’re the person who can keep RMAs, tracking, and refurb status tight without losing parts in the shuffle, apply now.
Track it. Fix it. Move it.
Happy Hunting,
~Two Chicks…