Senior Manager, Content Production, Advanced Designations
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Senior Manager, Content Production, Advanced Designations manages various processes and activities necessary to design and produce multimedia content for study products for the CFA, CAIA, and FRM product lines. The role collaborates with content specialists as well as performs the function of a multimedia producer and content producer. This includes the planning, recording, and editing of various forms of multimedia as well as documentation, tagging, storage and usage of content utilizing Kaplan’s content management systems and development tools. The Senior Manager, Content Production, works in collaboration with Product Managers, the Content team, and other departments to support products and delivery in appropriate platforms.
Primary/Key Responsibilities
- Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes
- Organize the planning and execution of multimedia projects
- Work with subject-matter experts (SMEs) to create high-quality live and recorded instructional videos and utilize post-production techniques to help content stand out
- Stay aware of industry trends and recommend improvements to ensure our instructional content is current and meets market needs
- Work with subject-matter experts (SMEs) to write, organize, and edit course curriculum and related materials including textbooks, class materials, tests, and online products
- Manage projects and timelines in a deadline-driven environment with shifting priorities
- Communicate project status and work with other teams to meet tight deadlines
- Test products prior to release for content quality and technical aspects to ensure best in class customer experience
- Conduct quality assurance of content blueprints and maps for accuracy
- Perform additional duties as assigned to achieve organizational goals
Minimum Qualifications
- Bachelor’s degree or equivalent experience
- 7 years of professional experience, preferably in multimedia production, print publishing, editing, or content production.
- Strong leadership skills
- Strong customer service-oriented approach
- Ability to produce high quality multimedia content
- Artistic vision and technical production skills for multimedia projects
- Ability to proof and edit technical material with high attention to detail
- Collaborative contributor
- Strong communication skills to transmit information accurately and actively seek feedback
- Experience collaborating with cross functional teams and projects in a data intensive, multiple project, deadline driven environment.
- Strong business acumen
Preferred Qualifications
- An understanding of the professional educational training environment and learning management systems is a plus
- Prior experience in career education creation and delivery is a plus
- Experience with DITA
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package including 401K company match and two pension programs
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries. We serve 1.2 million students each year and partner with about 4,000 educational institutions and 13,000 corporations across the world. Kaplan is the largest subsidiary of Graham Holdings Company (NYSE: GHC).
Across its 85-year history, first as a pioneer of the test prep industry, then as an early online education leader, and now as a global education provider, Kaplan has been recognized for expanding educational access and improving student outcomes through innovative uses of technology, instructional design, and learning science. We’ve been recognized as a Top Workplace for Innovators and Brands That Matter (Fast Company); and as one of America’s Top 100 employers (Forbes).
Kaplan’s US-based businesses provide individuals, educational institutions, businesses and governments a broad array of services, supporting our students and partners to meet their diverse and evolving needs throughout their educational and professional journeys. Among the services provided are test preparation, coaching and advising, performance training, industry credentialing, and university support services, online enablement, analytics, and marketing. The test preparation and professional products are offered in the market under our brand names such as Kaplan, Kaplan Financial Education, Kaplan Schweser, PPI, College for Financial Planning, and Manhattan Prep. Headquartered in Fort Lauderdale, FL, employees who support Kaplan’s North America division work primarily remotely across the US and in our corporate campus in Bengaluru, India. APPLY HERE