Eaton’s Engineering Service & Systems Division is seeking a Senior Field Services Technician to grow our team of field services technicians and engineers in the industry.
The expected annual salary range for this role is $78,750 – $115,500 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Team Benefits:
- Guaranteed 40-hour base pay, eligible for overtime and travel premiums
- Career growth, mentorship and safety training
- Company vehicle, toolkit, and phone
- Tuition assistance for ongoing learning
- Leads program with bonus pay
- Opportunities across 32 service branches
What you’ll do:
- Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
- Manage small projects independently and lead FSR teams on larger projects
- Generate timely and accurate service reports on work, product performance, and warranties
- Provide recommendations for improved electrical systems
- Cultivate strong relationships with customers, team members, and partners
- Mentor less experienced technicians
- Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Basic (Required) Qualifications:
- High School Diploma or GED from an accredited institution
- Minimum five (5) years of experience in testing, troubleshooting, evaluating and servicing electrical distribution or control systems
- Must possess and maintain a valid and unrestricted State Driver’s license
- Must be able to work in the US without company sponsorship now or within the future
- No relocation benefit is being offered for this position. This is a remote position with 100% travel within the Middle Tennessee region. Only candidates within a 50-mile radius of the location(s) listed, will be considered. Active Military Service member candidates are exempt from the geographical area limitation.
Preferred Qualifications:
- Associate degree or higher and/or military experience
- Electrical or General Contractor’s License
- Experience performing power quality measurements, troubleshooting, analysis
- Experience with protective relays
- NICET/NETA certification
Position Success Criteria:
- Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
- Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
- This position requires you to drive an Eaton vehicle
- Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
- Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
- Ability to obtain and maintain a valid TWIC card
- Proficient with hand and power tools for equipment assembly
- Strong problem-solving and logical thinking skills
- Works well under time constraints and in stressful situations
- Explain technical problems and solutions
- Collaborates effectively with the team to meet project deadlines
- Submit to periodic customer required background and drug test screenings.
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Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.