- Reviews documentation to ensure consistency and accuracy. Edits documentation language to ensure compliance with requirements and to ensure readability (for example specific grade-level) and user-friendly communication to targeted audience.
- Reviews materials such as FAQs, policies and procedures, manuals, job aids, standard operating procedures, bulletins, and web content to ensure that quality standards are met.
- Edits and proofreads for grammar, spelling, sentence/paragraph structure, consistency, formatting, and adherence to product and/or client style.
- Maintains documentation change control process for revisions and archiving of historical documentation.
- Works with the client and subject matter experts across the project to develop a working knowledge of the contract requirements, templates, styles and standards, and various programs.
- Works with other departments as needed to perform efficiently and effectively and performs other general tasks as assigned.
Responsibilities
- Minimum of 5 years of editing and/or proofreading experience.
- Experience documenting and formatting detailed procedures.
- Strong attention to detail.
- Excellent interpersonal and communications skills.
