Senior Analyst, Strategy

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Do you want to make an impact on a team and be a health care innovator?  As the Sr. Analyst, you will be part of our Prescription Benefit Management (PBM) Caremark Member Operations (CMO) Strategy Team.

The Strategy Team supports CMO leadership by conducting due diligence, developing business cases, transforming member experience, and partnering across the enterprise to drive long-term business and technology improvements. You will have the opportunity to ideate and drive new strategic and operational initiatives, which will have a profound impact on the future direction of the company.

In this role, you will be actively supporting Caremark Member Operations (CMO), developing thoughtful, data driven point of views for complex ideas to quickly establish a clear path forward.

Primary Responsibilities:

  • Problem solving and discovery.
  • Developing Financial modeling and analysis.
  • Developing business cases & quantify value.
  • Defining, synthesizing, and reporting KPIs and metrics.
  • Investments/Savings tracking & reporting.
  • Synthesizing materials and create presentations to apprise stakeholders.

Required Qualifications:    

  • Hands-on analytical work experience designing, building, and evaluating analytical datasets with strong focus on action-oriented outcomes.
  • Proven success using organizational, analytical, and problem-solving skills and demonstrated experience in using tools such as Excel, PowerPoint, Power BI, or Tableau.

Preferred Qualifications:

  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects under aggressive timelines with attention to details.
  • Demonstrated success in delivering impactful outcomes using interpersonal and analytical skills.
  • Strong working knowledge of MS Excel, PowerPoint and MS productivity and collaboration tools
  • Strong organizational skills.
  • Business acumen in contact center and/or healthcare operations.
  • 3+ years of data interpretation and analysis experience– Statistics, SQL, Python, R experience is a plus.
  • Established interpersonal skills, including the ability to quickly build credible relationships at all levels of the organization.


  • Bachelor’s Degree or equivalent work experience. Master’s Degree preferred.

Pay Range

The typical pay range for this role is:

$43,700.00 – $91,800.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.