If you’re good at chasing down claim status, decoding denial reasons, and pushing appeals through without dropping a single detail, this role is built for you. It’s revenue cycle A/R follow-up with a mentoring lane and “get the cash in” urgency.
About Ensemble Health Partners
Ensemble Health Partners provides technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They deliver end-to-end revenue cycle services and point solutions to help keep hospitals healthy.
Schedule
Full-time, remote (nationwide)
What You’ll Do
- Perform payer follow-up, denial work, and appeal submissions (technical and clinical) to secure timely reimbursement
- Investigate denied and unpaid claims to identify discrepancies, underpayments, and delays
- Communicate directly with commercial and government payers to resolve claim issues and payment variances
- Identify denial trends and payer policy changes, then share recommendations to remediate root causes
- Follow up on clean claim delays and add issues to escalation tracking/spreadsheets
- Mentor AR Specialist team members on denials, follow-up strategy, and appeals processes
- Provide guidance to teammates on resolving complex accounts and filing appeals correctly
- Take meeting minutes for payer escalation calls and share key takeaways with AR associates
- Maintain strong understanding of payer requirements and federal/state regulations, acting accordingly
- Document all activity accurately in host and tracking systems (contacts, phone numbers, notes, outcomes)
- Support leadership with special projects tied to AR reduction and cash acceleration
- Meet productivity and quality standards; assist with additional duties/projects as assigned
What You Need
- High School Diploma, GED, or equivalent experience
- 1–3 years of experience (preferred: medical collections, AR follow-up, denials/appeals, professional billing, provider relations, compliance, or revenue cycle)
- Proficiency in Microsoft Excel and basic computer skills
- Strong verbal communication, critical thinking, and problem-solving skills
- Ability to review an account, determine a plan of action, and execute it
- Adaptability in changing procedures and a growing environment
- Certification: CRCR upon hire or within 9 months (or other approved job-relevant certification)
- External candidates must meet productivity and quality standards by day 90 (per posting)
Benefits
- Pay: $18.65–$20.50/hour (based on experience)
- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits
- Career advancement opportunities
Take action if you’ve done AR follow-up/denials and you like the “hunt it down, fix it, document it” rhythm.
Happy Hunting,
~Two Chicks…