Self-Pay Operations Specialist – Remote

Join a team that’s transforming healthcare revenue cycle management. This remote role focuses on supporting patients with self-pay balances while building your skills in billing, compliance, and customer service.

About Ensemble Health Partners
Ensemble Health Partners is a nationally recognized leader in technology-enabled revenue cycle management solutions for hospitals and physician groups. A five-time Best in KLAS winner and Top Workplace USA honoree, Ensemble is known for innovation, excellence, and a people-first culture that empowers associates to thrive and grow.

Schedule

  • Remote/work-from-home (nationwide)
  • Full-time role
  • Standard weekday schedule with flexibility as needed

What You’ll Do

  • Review and follow up on patient accounts with self-pay balances for assigned clients
  • Print, process, and mail medical records, bills, EOBs, and related documentation
  • Pull and distribute documentation from client systems, shared folders, email, and virtual fax
  • Review patient accounts for errors and resolve or escalate corrections
  • Partner with other departments to address patient complaints or account issues
  • Provide daily workflow updates, including volumes, backlogs, and reports
  • Manage patient portals, work queues, and communications with patients, payors, attorneys, and others
  • Achieve compliance with organizational policies and regulatory requirements

What You Need

  • High school diploma, GED, or equivalent experience
  • Less than 1 year of related experience required (revenue cycle knowledge preferred)
  • Certified Revenue Cycle Representative (CRCR) certification required within 9 months of hire (company paid)
  • Valid Notary Public certification preferred
  • Proficiency with Microsoft Office
  • Strong critical thinking, organizational, and communication skills

Benefits

  • Pay starts at $15/hour (final compensation based on experience)
  • Comprehensive healthcare, retirement, and well-being benefits
  • Paid certifications and tuition reimbursement
  • 20 days PTO + 8 paid holidays annually
  • Career advancement in an award-winning culture that values growth and recognition

Be part of a company where your work directly impacts patient care and financial health.

Support patients. Grow your career.

Happy Hunting,
~Two Chicks…

APPLY HERE