Position Overview:
Bloom, the insurance industry’s trusted growth partner, is looking for a detail-oriented Seasonal IT Quality Assurance Analyst to support the Technology Engineering team with testing both mobile applications and websites. This person must be comfortable with technology and quickly learn how our program applications should perform and then test the product against those requirements. Testing website content and function will all be part of a day’s work. The IT Quality Assurance Analyst will be responsible for executing test scripts, clearly documenting test results, revising test scripts, and writing new tests as needed. Individuals in this role will perform several types of testing including regression, integration, and system testing. As a part of the Quality Assurance Team, this position will collaborate with developers, data analysts, and project managers.
We are looking for an exceptional candidate who can:
- Analyze, write and execute test scripts based on each requirement.
- Develop and execute automated and manual test plans to verify the adherence to the company’s software development process and requirement/functional specifications.
- Identify and troubleshoot potential problems users may encounter in the design and development.
- Write user-focused test plans and test cases for product releases.
- Document application features for testing.
- Map out quality assurance use cases for the features being deployed.
- Communicate testing success and sticking points to product leads during release process.
- Create workflows to support QA efforts for regression testing, feature testing, and bug validation.
- Translate system bugs into clear, comprehensive tickets for the Digital Product team to resolve.
- Assist in the design and evolution of the company’s QA process.
- Investigate issues as they arise and provide reliable steps for reproducing the issue.
- Develop and implement strategy to increase QA test coverage utilizing automated testing tools.
- Prepare test approach, plans, procedures, data and test script automation.
- Generate test reports including results of testing and product stability, including recommendations concerning the release of the product.
- Refine QA processes and lead team into following a standard methodology.
- Assist in completing product documentation and training material.
- Assess and estimate test requirements based on use cases and other requirement documentation.
- Execute tests and identify, communicate and track issues to closure.
- Prepare test data and test environment.
- Support the implementation effort.
- Perform all other duties as assigned.
Qualifications:
- Associate degree in information technology or at least two (2) years of experience in a technology related role
- 1+ year of experience in a role with software, hardware, development testing and product development experience (ideally software application and system integration experience with product development knowledge).
- 2+ years of hands-on experience in manual testing, test automation, programming concepts and development logic preferred.
- Experience with quality management testing tools preferred.
- Experience testing and documenting test results using a ticketing or tracking.
Required Skills and Abilities
- Comfortable with the use of mobile devices a plus
- tool
- Understanding of the software development cycle preferred
- iPad and iPhone fluent
- Strong Microsoft Office, Word and Excel skills
- Excellent written and oral communication skills
- Keen attention to detail
- Confident with technology and learning new applications.
- Ability to manage work across multiple modules simultaneously.
- Knowledge of manual and automated testing preferred.
- Knowledge of quality assurance principles and techniques with specific knowledge of mobile device testing and test automation
What We Offer
Bloom operates with a people-first culture, which means listening to our employees to provide the benefits that mean the most to them. Our competitive compensation, comprehensive health coverage, long-term growth opportunities, and remote work environment are among the reasons that many of our employees have been with us since the beginning of our business. BeBloom™, our proprietary employee training and engagement program, helps you learn our business model and immerse yourself in everything our culture has to offer from day one. From virtual live events to mentorship and leadership programs and employee-led councils, there are countless opportunities to get involved, build connections, and share your voice – because at Bloom, the real you belongs here.
Core Values:
- Put People First: Uphold and promote a people-first culture within the organization, emphasizing empathy, kindness, and a commitment to making a positive difference.
- Be Stronger Together: Embrace a team player mentality, leveraging the strengths of yourself and others to collaborate as one team.
- Do What’s Right: Adhere to high ethical standards, acting with integrity to do what’s right for partners, customers, and colleagues.
- Embrace a Growth Mindset: Embrace a culture of continuous learning, education, and professional development.
- Drive Solutions: Demonstrate ingenuity and skill by sharing ideas and solutions that drive our mission forward.
About Bloom
Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.
