If you’re organized, comfortable on the phone, and can hit daily targets without someone babysitting you, this is a clean, straightforward role. You’ll schedule participants for tech studies across the U.S., track everything in the system, and keep projects moving on deadline.
About Applause
Applause is a global leader in digital quality testing, helping major brands ship better digital products faster. Since 2007, they’ve built a massive testing community (1.5M+ testers across 200+ countries) and use real-world insights to support go/no-go product decisions.
Schedule
Remote, part-time (<29 hours/week)
Assigned shifts with optional Saturday shifts
Pay: $13.00/hour
Phone-heavy role (calls daily), with some email and occasional text outreach
Reliable internet and a quiet work setup required (headset recommended)
What You’ll Do
- Call, email, and text study applicants to confirm details and schedule appointments
- Follow project protocols and scheduling rules with consistency and accuracy
- Log outreach activity and updates in scheduling platforms
- Hit daily and weekly booking targets tied to time-sensitive project goals
- Communicate blockers and escalations quickly to team leads
- Handle PII and sensitive data with professionalism and discretion
What You Need
- Strong phone presence with clear, professional communication
- Reliable internet and a quiet workspace (headset strongly recommended)
- Attention to detail and comfort following structured processes
- Ability to work independently and stay accountable to output goals
- Comfort learning and using digital platforms (training provided)
- Nice to have: experience in outreach, scheduling, call center, or similar roles
- Comfortable navigating tools like AWS and Monday.com (or willing to learn fast)
This is a role you can win by being consistent: show up, follow the system, and book appointments. If that sounds like you, apply now.
Happy Hunting,
~Two Chicks…