Help patients access the dental care they need with compassion, clarity, and efficiency.
About Aspen Dental
Aspen Dental operates more than 1,000 locations nationwide, making dental care more accessible through affordability, transparency, and convenience. Our mission is to remove barriers that keep patients from maintaining their dental health. As part of our remote Scheduling Center team, you’ll support that mission by helping patients book appointments and receive essential care. Aspen Dental offers career development, growth paths, and a people-centered culture built on support and opportunity.
Schedule
- Full-time or part-time roles available
- Remote work
- Virtual training provided
- Some evening and weekend availability required
- Must have a private, HIPAA-compliant workspace
Responsibilities
- Serve as the first point of contact for new patients calling to schedule appointments
- Answer high-volume inbound calls with professionalism, empathy, and patience
- Ask thoughtful questions to understand patient needs and guide them toward appropriate appointments
- Use trained sales and customer service techniques to increase appointment acceptance
- Navigate internal technology systems and scheduling tools efficiently
- Handle questions and concerns with compassion
- Support call center goals and assist with additional duties as assigned by leadership
Requirements
- High School Diploma or equivalent
- 1+ year of customer service experience (retail, call center, or hospitality preferred)
- Ability to thrive in a fast-paced, goal-driven environment
- Clear, professional communication skills
- Tech-savvy and comfortable learning new systems
- Must have cable or fiber internet (100 Mbps down / 10 Mbps up minimum)
- Ability to hardwire to router within 6 feet (no WiFi, cellular, or hotspot)
- Quiet, private, HIPAA-compliant workspace
- Evening and weekend availability required
- Spanish-English bilingual candidates encouraged to apply (bilingual pay differential offered)
Benefits
- $15.50 per hour starting pay
- Monthly performance-based bonuses
- Pay increases at 90 and 180 days
- Comprehensive medical, dental, and vision benefits
- Paid time off
- 401(k) with generous company match
- Full and part-time shifts available
- Career development paths within a large, growing organization
Make an impact by helping patients access the care they need while building a stable, growth-oriented career from home.
Happy Hunting,
~Two Chicks…