Work from home helping patients access essential dental care. If you’re a people-first, phone-comfortable problem solver who thrives in a fast-paced environment, this remote call center role puts your customer service skills to work in healthcare.
About Aspen Dental
Aspen Dental supports more than 1,000 locations across the U.S., focused on making dental care more affordable, transparent, and accessible. Their teams remove barriers to care so patients can stay on top of their oral health. You’ll join a supportive, growth-minded organization with clear career paths and development opportunities.
Schedule
- Fully remote position based in Arizona
- Full-time and part-time roles available
- High-volume inbound call environment
- Some evening and weekend availability required
- Virtual training provided
What You’ll Do
- Serve as the first point of contact for new patients calling to learn about services or book appointments
- Schedule patient appointments while delivering a positive, empathetic experience
- Answer inbound calls in a high-volume setting and address questions or concerns clearly and professionally
- Use trained sales and customer service techniques to encourage appointment acceptance and support call center goals
- Support overall call center performance and complete additional duties as assigned by leadership
What You Need
- High school diploma or equivalent
- 1+ year of customer service experience (retail, hospitality, or call center preferred)
- Comfortable handling high call volumes in a goal-driven environment
- Clear, professional verbal communication skills
- Tech-savvy and able to navigate multiple systems efficiently
- Reliable cable or fiber internet with hardwired connection (minimum 100 Mbps download / 10 Mbps upload)
- Quiet, private, HIPAA-compliant workspace
- Availability for some evenings and weekends
- Spanish-English bilingual candidates encouraged to apply (additional compensation available for designated roles)
Benefits
- $15.50 per hour plus monthly performance-based bonuses
- Pay rate increases at 90 and 180 days
- Full-time and part-time shift options
- Medical, dental, and vision coverage
- Paid time off
- 401(k) with generous company match
This is a strong fit if you enjoy helping people over the phone, want stable remote work, and like hitting clear goals in a supportive call center environment.
Say yes to a role where every call helps someone get the care they need.
Happy Hunting,
~Two Chicks…