This is a clean entry point into healthcare scheduling: you’ll book appointments, coordinate referrals, and keep patient info accurate in the electronic system. The “remote” comes with a catch: you have to live close enough to get to SSM Wisconsin sites for orientation/training.
About SSM Health Dean Medical Group
SSM Health is a large healthcare system with clinics and hospitals across multiple states. Dean Medical Group is their Wisconsin physician group, and this team supports centralized operations for patient access and scheduling.
Schedule
- Full-time (40 hours), remote after orientation/training
- Day shift
- Must live within commutable distance of SSM Wisconsin locations for onboarding/training
What You’ll Do
- Collect scheduling details from patients and referring provider offices to confirm and schedule services
- Coordinate referrals and scheduling with other providers and services
- Obtain approval for schedule changes/cancellations when needed
- Maintain and update provider contact information
- Enter appointments, instructions, and patient details into the electronic medical system accurately
- Follow site-specific protocols and keep documentation current for compliance
- Help with other assigned duties as needed
What You Need
- High school diploma/GED or 10 years of work experience
- No experience required (big plus if you’re pivoting careers)
- Comfort with frequent keyboarding/data entry and phone communication
- Ability to follow detailed workflows and protect patient information
Benefits
- Comprehensive benefits package
- Paid parental leave (eligible team members: 1 week, pro-rated by FTE)
- DailyPay option for eligible hourly team members (fees may apply)
- Upfront tuition coverage through FlexPath Funded (eligible team members)
Here’s the gut check: this job is perfect if you want “stable, structured, day shift, remote-ish” and you’re good being the steady voice on the phone. If you hate repetitive tasks or can’t stand scheduling rules, you’ll be miserable.
Happy Hunting,
~Two Chicks…