Support healthcare providers and patients by managing the secure release of medical information with accuracy, efficiency, and compliance.
About Sharecare
Sharecare is the leading digital health company helping people manage their health journey in one place. Our comprehensive virtual health platform empowers individuals, providers, employers, health plans, government organizations, and communities to improve well-being with accessible, affordable care. Guided by our philosophy we are all together better, we make healthcare simpler, more connected, and patient-focused.
Schedule
- Full-time, remote role within the United States
- Standard business hours, Monday–Friday
- Flexibility may be required to meet client or patient needs
What You’ll Do
- Process release of information requests quickly and accurately.
- Retrieve, scan, and transmit medical records while maintaining HIPAA compliance.
- Validate requests and authorizations for release of patient information.
- Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
- Provide professional and courteous customer service to patients and providers.
- Maintain knowledge of state laws, fee structures, and compliance requirements.
- Keep work areas organized, equipment maintained, and records secure.
- Support additional facilities or help with backlogs when needed.
What You Need
- High School Diploma or GED required.
- 2+ years of experience in a medical records department or related setting preferred.
- Strong computer skills with Microsoft Word and Excel.
- Typing speed of at least 50 WPM.
- Experience with fax, copier, and scanning machines.
- Excellent organizational and multitasking skills.
- Ability to handle confidential information with integrity.
- Strong customer service and teamwork mindset.
Benefits
- Competitive pay and benefits package
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Fully remote flexibility
- Training and career growth opportunities
This position is a great fit for detail-oriented professionals who thrive in a structured, compliance-driven environment and want to make a direct impact on patient care.
Happy Hunting,
~Two Chicks…