- Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
- Date stamps all requests and highlights pertinent data to facilitate processing.
- Validates requests and authorizations for release of medical information according to established procedures.
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
- Maintain equipment in excellent operating condition (inside and out).
- Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
Qualifications:
- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or like setting preferred
- Must have strong computer software experience – general working knowledge of Microsoft Word and Excel required
- Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.