- Daily monitoring of transactional data to detect fraudulent activities
- Analyze and monitor portfolio to identify opportunities to reduce potential losses
- Make data-driven decisions while collaborating with cross-functional teams to improve fraud prevention
- Interact with partners (e.g., processor, card brands, issuers, etc) to address issues and find solutions
- Create and maintain reports and dashboards to track and identify losses and revenue opportunities
- Support merchants with fraud-related issues and chargebacks via email and phone
- Maintain systems with the most up to date risk deterrent features
- Provide feedback and guidance on policy and procedures for risk and underwriting
- Assist in underwriting applications by completing KYC, OFAC , credit, financials, bank document checks, etc.
- Stay on top of any updates in payment processing and FinTech industries related to fraud, credit, risk, regulatory, legal, etc.
- Help the Tekmerchant team achieve its benchmarks and goals.
What You’ll Bring:
- Minimum of 2 years experience in payment risk or underwriting
- Familiar with merchant fraud prevention solutions and Stripe
- A working comprehensive knowledge of risk management and underwriting
- Working knowledge of legal and regulatory guidelines
- A good working knowledge of integrated payments
- Ability to communicate clearly, effectively and persuasively both verbally and in writing
- Has strong organizational and analytical skills
- Can work independently and is self-motivated
- Can work efficiently in both Microsoft Office products and G Suite products
- Strong problem-solving skills