Work from home doing focused, heads-down medical billing and claims work while still talking to payers and patients. If you’ve got revenue cycle experience, love solving “why didn’t this get paid?” puzzles, and want a stable remote role with daylight hours, this one checks the boxes.
About Firstsource
Firstsource is a global Business Process Management (BPM) company that partners with healthcare organizations to optimize operations and revenue cycle performance. They support major health systems and providers with tech-enabled services that improve collections, reduce denials, and streamline back-office work. As a Revenue Cycle Billing Specialist, you’ll be part of the team that keeps the money flowing and the claims clean.
Schedule
- Remote, work-from-home
- Full-time, Monday–Friday
- Standard hours: 8:00 a.m. – 4:30 p.m. (local time)
- Pay: $17–$22 per hour, depending on experience
What You’ll Do
- File medical insurance claims using the appropriate forms, codes, and required attachments
- Make outbound calls and navigate multiple software systems to resolve claim issues
- Research account denials, identify root causes, and submit written appeals when needed
- Review client information to determine which payer to bill and what supporting documentation is required
- Verify patient information and insurance benefits prior to or during the billing process
- Ensure each claim is accurate and complete before submission to protect payment integrity
- Document all actions and follow-up notes in the CUBS system and any other required platforms
- Maintain timely account resolution and work aging claims to completion
- Build and maintain good working relationships with state and federal agencies and payer reps
- Protect patient confidentiality and adhere to all company policies, compliance standards, and the Employee Code of Conduct
What You Need
- High school diploma or equivalent (required)
- Prior experience in medical insurance billing or revenue cycle strongly preferred
- Knowledge of multiple insurance payers (commercial, government, etc.) preferred
- Ability to type approximately 30–40 WPM and work confidently in PC-based systems
- Strong attention to detail with the ability to prioritize multiple accounts and tasks
- Comfortable working independently and staying on task with minimal supervision
- Professional, courteous communication skills with patients, coworkers, and management
- Strong time management and organization skills in a remote, virtual call center environment
- Proven ability to maintain confidentiality and follow compliance guidelines
Benefits
- Full-time, remote position with hourly pay range of $17–$22, depending on experience
- Work-from-home setup in a virtual call center environment
- Opportunity to deepen experience in revenue cycle and medical billing
- Access to Firstsource’s standard employee programs and benefits (details provided by employer)
This is a solid fit if you want stable remote work, like working your claim queues to zero, and take pride in getting stubborn accounts paid.
Happy Hunting,
~Two Chicks…