Help customers live a life without limits while building your career from home.
About Medical Guardian
Medical Guardian is a leading provider of personal emergency response systems, helping customers stay safe and independent. With a team of over 350 employees nationwide, we offer a culture of growth, development, and genuine customer care. All calls and our paid sales training program are completed from the comfort of your own home using company-provided equipment.
Schedule
- Monday–Friday, 11:30 AM–8:00 PM EST
- Weekend rotation required
- Applicants must reside in AZ, DE, FL, GA, KY, KS, MA, MD, MI, NJ, OH, PA, SC, ID, IL, NC, WV, or TX
What You’ll Do
- Handle inbound and outbound calls with urgency, empathy, and professionalism.
- Retain customers by addressing concerns, renegotiating agreements, and preventing cancellations.
- Resolve issues via phone and email, ensuring customer satisfaction and loyalty.
- Execute and coordinate repricing for assigned accounts.
- Provide appropriate solutions within set timelines and follow up for resolution.
- Consistently meet or exceed personal and company sales goals.
What You Need
- Legal authorization to work in the U.S. (no sponsorship).
- Proven call center sales experience.
- Strong rapport-building skills and a sincere, ethical approach to customer retention.
- Competitive mindset with the ability to meet sales targets.
- Excellent communication, time management, and multitasking skills.
- Must pass a background check, employment history verification, and drug screening.
Benefits
- Medical, dental, and vision insurance
- Paid time off and holidays
- Short- and long-term disability coverage
- 401(k) retirement plan
Happy Hunting,
~Two Chicks…