Be part of a company shaping the future of health information. HealthMark, recognized as a Top Workplace by USA Today and a 10-time honoree on the Inc. 5000 Fastest-Growing Companies list, is hiring Requestor Account Specialists. Join a diverse, innovative team committed to making healthcare data more accessible while fostering growth and opportunity for every employee.
Location
- Remote – Texas
- Pay range: $18.00 – $20.00/hour
What You’ll Do
- Strengthen key requester and client relationships through clear, timely communication
- Gather, document, and process fees for bulk requests across multiple platforms
- Monitor inventory and generate reports for internal teams, clients, and requesters
- Provide weekly updates on unresolved items and maintain near real-time status communication
- Track turnaround times (TAT) and proactively reduce inbound inquiries through outbound updates
- Support client advocates to improve satisfaction scores and workflow accuracy
What You’ll Bring
- Strong computer literacy and data entry skills
- Proficiency in MS Office, especially Excel
- Excellent written and verbal communication skills
- Strong organizational skills and ability to work under time constraints
- Quick learner with a collaborative, honest, and solution-focused mindset
Benefits
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Paid Time Off, including holidays and a paid volunteer day
- Professional development and advancement opportunities
- Collaborative and supportive work culture
If you’re detail-oriented, customer-focused, and eager to grow, this role is your chance to make an impact every day.
Happy Hunting,
~Two Chicks…