We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.
At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.
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JOB DESCRIPTION
What does a Fraud Investigator do?
You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.
As a Fraud Investigator, you can look forward to:
- Conducting investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes. Investigations involve highly confidential data and communication w/external and internal partners
- Executing SQL data pulls and batch processes related to fraud investigations.
- Presenting findings and recommendations from fraud investigations
- Recommending actions on merchants, accounts and fraud strategy for rules implementation.
- Utilizing and understanding all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities.
- Assisting with minor database administration activities.
- Processing any daily queue work or email referrals as needed to the support the Fraud Operations team
- Communicating with partners related to current research requests
- Using sound judgment to plan and accomplish goals under general supervision.
You might be the right match for this role if:
You have experience working in an analytical role. You have high professional integrity and the ability to handle confidential and proprietary data. You can take initiative and execute tasks. You have strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive / C-Level. You have strong problem-solving and analytical skills that will allow you understand transactions and accounts.
Ready to join us in our mission? These are the qualifications we are looking for:
Required:
- Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations.
- High level of proficiency in Excel and SQL or a willingness to further enhance those skillsets.
- Flexibility including willingness to work on weekends, and outside of the normal business hours if necessary.
Preferred:
- Bachelor’s Degree or professional certifications strongly preferred.
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $30,500 to $46,600 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
