Join a mission-driven healthcare team ensuring patients get timely, coordinated care across providers and specialists. This full-time remote role is perfect for detail-oriented professionals with experience in referrals, insurance verification, and patient coordination.
About ConcertoCare
ConcertoCare delivers high-quality, value-based care to patients with complex needs who are often underserved by traditional healthcare systems. The organization focuses on improving patient outcomes through collaboration, innovation, and compassionate service.
Schedule
- Full-time, remote position
- Hours: 8:00am – 5:00pm Pacific Time
- Reports to Director of Operations
What You’ll Do
- Coordinate and track referrals to ensure timely patient care
- Process provider orders for labs, imaging, DME, and diagnostics
- Serve as the main liaison between providers, external partners, and vendors
- Verify insurance requirements and secure necessary authorizations
- Document referrals and orders in the EHR system accurately
- Educate patients on referral processes and assist with scheduling
- Identify barriers to care and collaborate with teams to resolve them
- Support clinical staff with timely updates and reports
What You Need
- HS diploma or GED required
- 2+ years’ experience in a healthcare setting
- Experience with insurance verification and authorizations
- Strong organizational and communication skills
- Ability to thrive in a remote environment and manage multiple priorities
Preferred
- Certified Medical Assistant (CMA) or prior MA experience
- Background in care coordination or referrals
- Experience in value-based healthcare models
Skills & Knowledge
- Proficiency in EHR systems, insurance portals, and MS Office
- Knowledge of medical terminology, HIPAA, and patient privacy laws
- Awareness of social determinants of health and their impact on patient care
Compensation & Benefits
- Base pay: $23 – $26/hour + annual bonus potential
- Full healthcare coverage
- 401k with company match
- Additional health, wellness, and financial benefits
Applications accepted on a rolling basis. Early applications encouraged.
If you’re passionate about patient care and ready to support a team that goes above and beyond for underserved populations, this role offers both impact and growth.
Happy Hunting,
~Two Chicks…