Help underserved communities access timely, high-quality healthcare while ensuring smooth care coordination.
About Pair Team
Pair Team is transforming Medicaid by connecting the most underserved populations to whole-person care through community partnerships. We collaborate with shelters, food pantries, and local organizations to provide medical, behavioral, and social support. Using our Arc technology platform, we deliver seamless care coordination while empowering community-based staff to serve as trusted health navigators.
Schedule
- Full-time
- 100% remote (U.S.-based)
- Must be fluent in Spanish and English
- Requires working PST hours (9:00 AM – 5:30 PM PT)
What You’ll Do
- Coordinate patient referrals, ensuring timely scheduling of PCP and specialist appointments.
- Work with pharmacies to confirm medication receipt and pickup.
- Verify insurance details and prior authorization requirements.
- Manage patient information requests and follow-up communications.
- Support non-urgent follow-up tasks and maintain clear documentation for continuity of care.
- Collaborate across care teams to ensure patient advocacy and efficient operations.
What You Need
- 1+ year of backend healthcare or operations experience in a fast-paced environment.
- Bilingual: fluent in English and Spanish (required).
- Strong organizational skills with the ability to manage referrals and insurance processes.
- Tech-savvy; comfortable with Google Suite, Slack, Looker (or similar tools), and troubleshooting software issues.
- Reliable, adaptable, and motivated to improve healthcare for underserved populations.
- A HIPAA-compliant, private home office setup.
Benefits
- Pay: $22–23/hour (depending on experience)
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan
- Flexible vacation policy
- Laptop, monitor, and all equipment provided
- $100/month work-from-home stipend
- Mileage/gas reimbursement for occasional on-site needs
- Clear path for career growth and rapid advancement
Be the vital link that helps patients access the care they deserve.
Happy Hunting,
~Two Chicks…