Work from home while keeping sensitive medical information accurate, secure, and moving on time. As a Remote ROI Medical Records Specialist on the night shift, you’ll handle release-of-information requests, support hospitals and providers, and help protect patient privacy behind the scenes.
About Sharecare
Sharecare is a leading digital health company that helps people manage all aspects of their health in one place. Their data-driven virtual health platform supports individuals, employers, providers, health plans, and communities in improving well-being and driving positive behavior change. Sharecare focuses on making high-quality care more accessible and affordable through technology, tools, and compassionate support.
Schedule
Full-time, remote position (work from home)
Night shift only; two schedule options:
– Monday–Friday, 11:00 p.m. to 7:30 a.m. EST
– Friday–Tuesday, 11:00 p.m. to 7:30 a.m. EST
Must be comfortable working overnight hours and meeting productivity/quality goals
What You’ll Do
• Process release of information (ROI) requests accurately and on time
• Retrieve, scan, and transmit medical records according to established procedures
• Validate requests and authorizations to ensure compliance with HIPAA and company policies
• Perform quality checks on all work to protect confidentiality and billing accuracy
• Use fax, copier, scanners, and computer systems to manage records and documentation
• Provide respectful, responsive customer service by phone, email, and other channels
• Open and sort incoming requests, including mail and fax, as needed
• Maintain a clean, organized, and professional work area (even in a home office setting)
• Stay current on state laws, fee structures, and ROI guidelines
• Safeguard all protected health information and handle privileged data conscientiously
What You Need
• High school diploma or GED
• At least 2 years of experience in a medical records department or similar setting, preferred
• Strong computer skills with working knowledge of Microsoft Word and Excel
• Ability to type at least 50 words per minute
• Comfortable using fax, copier, and scanning equipment
• Excellent organizational skills and attention to detail
• Ability to multi-task and handle repetitive tasks with high accuracy
• Self-motivated team player with proven customer service skills
• Willingness to learn new systems, processes, and tools quickly
Benefits
• Full-time, remote night shift role with consistent hours
• Health, dental, and vision benefits (through Sharecare)
• Paid time off and paid holidays (per company policy)
• 401(k) retirement plan options (where offered)
• Employee-focused culture with training and development opportunities
Night shift remote medical records roles are rare, especially for candidates with strong attention to detail and privacy.
If you’re ready to support patient care from behind the scenes while working overnight from home, this is a great opportunity to grab.
Happy Hunting,
~Two Chicks…