Help move healthcare forward by getting the right records to the right place, the right way. In this role, you’ll request and track medical records, communicate with clinics professionally, and keep everything HIPAA-compliant while meeting daily goals.
About Advantmed
Advantmed supports healthcare organizations by improving access to medical documentation and helping teams make informed decisions. This role sits in the record retrieval engine that keeps audits, reviews, and patient care processes moving.
Schedule
• Remote (United States)
• Long-term seasonal/temporary role
• Shift: Monday–Friday, 8:00am–5:00pm Pacific Time (includes breaks)
• Pay: $13–$15 per hour
What You’ll Do
• Handle outgoing medical records requests through the company portal
• Contact healthcare facilities and providers to request records and follow up as needed
• Respond to emails and provide strong customer service via phone and email
• Maintain confidentiality and follow HIPAA and company policies at all times
• Escalate issues to the Manager, including customer service problems or potential HIPAA concerns
• Keep your Supervisor informed on progress, blockers, and special requests
• Support additional tasks and projects as assigned
• Use Microsoft Word and Excel for back-end tasks and accurate data entry
• Stay current on HIPAA regulations and facility-specific record release policies
• Remain professional and steady in challenging situations
What You Need
• High school diploma or GED
• Strong written and verbal English communication
• Administrative or back-office experience (healthcare preferred)
• Basic Microsoft Excel and Word skills
• Understanding of medical records workflows and HIPAA regulations
• Strong organization and time management to meet productivity goals
• Flexibility and professionalism under pressure
Benefits
• Remote work with a consistent weekday schedule
• Long-term seasonal stability (strong option for building recent healthcare admin experience)
• Clear, repeatable workflow that strengthens HIPAA, documentation, and operations skills
These roles fill fast, especially with solid healthcare admin experience. If you’re organized, dependable, and calm on the phone, apply now.
Accuracy + follow-through is the whole game here. You can win it.
Happy Hunting,
~Two Chicks…