If you’re organized, steady on the phone, and can keep medical record requests moving without missing details, this is a clean remote option. You’ll handle outbound record requests, follow up with clinics, and keep everything HIPAA-tight from start to finish.
About Advantmed
Advantmed supports healthcare organizations by managing processes that help information move accurately and securely. This role sits in the record retrieval lane, helping ensure medical records are requested, tracked, and handled with confidentiality and care.
Schedule
• Long-term seasonal (temporary)
• Remote (United States)
• Shift: 8:00 AM – 5:00 PM PST (includes break)
• Pay: $13–$15/hour
What You’ll Do
⦁ Handle outgoing medical records requests through the company portal
⦁ Contact healthcare facilities and doctors’ offices to request records and respond to emails
⦁ Provide professional, clear customer service via phone and email
⦁ Follow company policies and legal requirements to protect confidentiality and patient information
⦁ Flag and report customer service issues or potential HIPAA concerns to leadership promptly
⦁ Keep your Supervisor updated on progress, challenges, special requests, and blockers
⦁ Support extra tasks as needed to help the team stay on track
⦁ Stay current on HIPAA regulations and facility-specific policies
⦁ Use Microsoft Word and Excel for backend tasks and accurate data entry
⦁ Handle challenging situations calmly and professionally while staying flexible
What You Need
⦁ High school diploma or GED
⦁ Strong English communication skills (written and verbal)
⦁ Administrative or back-office experience (healthcare preferred)
⦁ Basic Microsoft Word and Excel skills
⦁ Understanding of medical records processes and HIPAA regulations
⦁ Strong organization skills to manage volume, meet goals, and stay accurate
Benefits
⦁ Remote role with a consistent PST schedule
⦁ Straightforward responsibilities with clear process and daily execution goals
⦁ Opportunity to build experience in healthcare admin, record retrieval, and HIPAA-driven workflows
⦁ Pay range: $13–$15/hour
If you want reliable remote work and you’re good at follow-up, documentation, and staying compliant, apply now.
Bring the professionalism and the detail focus, and keep the records moving.
Happy Hunting,
~Two Chicks…