Record Retrieval Support Specialist – Remote

Keep healthcare moving behind the scenes by making sure the right medical records get to the right place, fast and accurately. If you’re organized, professional on the phone, and comfortable juggling email, portals, and data entry, this is a solid remote role with clear daily structure.

About Advantmed
Advantmed supports healthcare organizations with services that improve accuracy, compliance, and outcomes. This role focuses on medical record request coordination and communication with provider offices while protecting patient privacy.

Schedule

  • Remote (United States)
  • Long-term seasonal, temporary role
  • Shift: 8:00 AM – 5:00 PM PST (includes break)
  • Pay: $13–$15/hour

What You’ll Do

⦁ Handle outgoing medical record requests through the company portal

⦁ Contact healthcare facilities and provider offices to request records and respond to emails with strong customer service

⦁ Follow HIPAA and company policies to protect confidentiality and escalate issues appropriately

⦁ Keep your Supervisor updated on progress, obstacles, and any service concerns or potential HIPAA violations

⦁ Support additional tasks as needed and handle challenging situations calmly and professionally

⦁ Complete accurate data entry and back-end documentation using Microsoft Word and Excel

What You Need

⦁ High School Diploma or GED

⦁ Strong written and spoken English communication skills

⦁ Basic Microsoft Excel and Word skills

⦁ Understanding of medical records processes and HIPAA regulations

⦁ Strong organization and time management to meet goals and manage a steady workload

Benefits

⦁ Remote schedule with consistent hours (PST)

⦁ Clear, process-driven work in a healthcare support environment

⦁ Opportunity to build experience in medical records, compliance, and healthcare operations

Hiring moves fast on roles like this. If the hours work for you, apply now before the seasonal roster fills up.

If you’re dependable, detail-sharp, and respectful with sensitive info, you’ll do well here.

Happy Hunting,
~Two Chicks…

APPLY HERE