| Job Title | Virtual Medical Assistant |
| Location | Tampa, FL |
| Department | Nursing |
| FLSA Status | Non-Exempt |
| Shifts hiring | Full-time |
| Pay Grade | 30,000-35,000 |
RCP Virtual Medical Assistant Job Description
Remote Care Partners provides healthcare providers with a cloud-based platform for population management. The RCP software delivers crucial services that include remote patient monitoring, chronic care management, patient education/engagement, and telemedicine. The intuitive platform enables our virtual nursing coaches to provide comprehensive patient care between office visits. The RCP Medical Assistant is responsible for assisting the nurse coach in reviewing normal vital signs, uploading patient documents, achieving discharge/referral paperwork, compiling and mailing letters, and contributing to the healthy virtual work environment. RCP Medical Assistants work closely with both the RCP nursing team and the practice.
Requirements:
- MA/NA with at least 5 years of experience
- Office experience preferred
- EMR Experience
- Knowledgeable with using computers
- Clean background check
- Must pass drug screen
- Comfortable working in a remote environment
- Self-starter mindset
Duties and Responsibilities:
- Attend daily huddle meetings with the nurse coach team
- Review normal vital sign readings
- Educate patients on the equipment they will be using
- Perform patient and staff satisfaction surveys
- Support culture of personalized patient care
- Assist the nurse coach in obtaining needed records from outside facilities
- Upload necessary documents in the patient’s electronic medical record
- Support patient engagement in the program
- Mail out patient attrition outreach letters
- Process device/hub returns from patients
- Coordinate with support regarding equipment needs
Miscellaneous Items:
- This is a full-time position, fully remote position
- $15-16 hourly