Play a key role in resolving credit balances, issuing refunds accurately, and supporting clean account records for a company that literally saves lives. If you’re detail-oriented, thrive in medical billing workflows, and enjoy problem-solving through payment discrepancies, this is your lane.
About ZOLL Medical
ZOLL delivers lifesaving medical technology used in hospitals, EMS, military, and public safety settings worldwide. Their Acute Care Technology division develops critical care devices, software, and monitoring solutions trusted globally. With a mission rooted in improving patient outcomes, ZOLL offers meaningful work and long-term growth in healthcare tech.
Schedule
- Fully remote (U.S.)
- Full-time
- Multi-state hiring, including CO, IA, MN, AL, KY (and more)
What You’ll Do
- Research and resolve credit balances accurately
- Process refunds/recoupments for patients and payers
- Respond to insurance refund requests in writing
- Maintain thorough documentation for audit and compliance
- Communicate trends and assist with process improvements
- Follow HIPAA, CMS, and internal regulatory guidelines
- Support billing and cash-posting workflow enhancements
What You Need
- High school diploma or GED
- 1–3 years medical billing/collections experience
- Experience with payment posting preferred
- Understanding of insurance, refunds, and adjustments
- Strong communication (phone/email)
- Ability to work in a fast-paced RCM environment
- Solid typing/data entry + Microsoft Office skills
Benefits
- $23–$25/hr based on experience and location
- Comprehensive health benefits (details on company site)
- Global mission-driven organization with career growth
- Supportive team culture focused on patient impact
Great fit for billing pros who enjoy investigative work and want to support accurate, compliant financial operations in a clinical tech environment.
Use your RCM skills to support faster resolutions and cleaner patient accounts.
Happy Hunting,
~Two Chicks…