It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).
Duties & Responsibilities:
- Owns, plans, and executes a variety of audits for operational teams on short-term and long-term basis, adjusting for moving parts and directional changes.
- Tracks, trends, and critically analyzes audit data and findings to identify the root cause, provide lean and quality-driven process and resource recommendations.
- Ensures accuracy, completeness, integrity, consistency, and timeliness of data.
- Captures and identifies improvement, automation, and standardization opportunities.
- Maintains documents/spreadsheets with analytical and performance data.
- Creates presentations, summaries, reports of audit findings and recommendations for management.
- Critically analyzes audit touch points for the leanest method in producing quality data.
- Works with cross-functional teams in implementing process and system changes.
- Works with IT/Data Analysts in creation and servicing dashboards.
- Interprets and presents audit and analysis results to internal and potentially external stakeholders.
- Prepares and modifies standardized process and procedure, resources, and training documents.
- Leads and participates in discussions and meetings within the Quality Improvement team and amongst cross-functional teams.
- Develops interrelationships amongst operational departments, including various role and leadership positions.
- Completes audits of the auditors.
- Provides direction, training and coaching to other team members.
- Cross trains to back up the Quality Improvement Specialist role as needed.
- Projects a professional demeanor; maintain a positive attitude and team player orientation.
Required Skills:
·Strong analytical skills, including the ability to review IT systems and analyze policy and processes.
·Demonstrated accuracy and strong attention to detail
·Critical thinking skills with a focus on recommendations and resolutions
·Excellent work ethic and ability to self-manage
·Ability to work independently and as a part of a team
·Strongly proficient in verbal and written communication
·Highly organized and accountable
·Ability to shift focus as necessary when priorities change without losing sight of original assignments
·Flexible to change in projects and daily tasks
·Sense of ownership and ability to thrive in a fast paced, changing environment, while also remaining focused for repetitive work
·Moderate to advanced experience with Microsoft Word toolset, specifically Word, Excel, PowerPoint
Qualifications:
Education & Experience:
Associates degree is required; Bachelor’s degree is preferred; Advanced work experience within the quality field would be considered in lieu of a college degree
4+ years’ experience performing quality or business process improvement analysis; Knowledge of Microsoft Office toolset (specifically Word, Excel, PowerPoint); Knowledge of Microsoft Project and/or Visio is a plus; Quick data processing skills is a must
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!