Help coach and support process servers nationwide while working from home.
About ABC Legal Services
ABC Legal Services is the national leader in service of process. Headquartered in Seattle, with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more, we’ve been advancing legal technology and business processes for over 30 years. Our 400+ employees nationwide support clients with innovation and excellence well ahead of industry standards.
Schedule
- Full-time, Monday–Friday, 9:00 AM–5:00 PM PST
- Remote (USA)
Responsibilities
- Provide coaching, training, and feedback to underperforming process servers
- Communicate expectations and timelines for performance improvement
- Field questions from process servers and resolve blockers
- Review daily performance reports and reach out to disengaged servers
- Hold process servers accountable to performance goals
- Track and escalate blockers to leadership
- Collaborate with recruiting for additional coverage when needed
Requirements
- High school diploma or GED required
- Experience in training or coaching roles
- Familiarity with legal processes a plus
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (Word, Excel)
- Ability to analyze processes and recommend improvements
Benefits
- $15.00–$17.00 per hour
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with 5% company match
- Transit stipend (Orca Card)
- 10 paid holidays per year
- Employee referral program
- Work-from-home flexibility
ABC Legal is an equal opportunity employer, committed to supporting employee growth and career development.
Happy Hunting,
~Two Chicks…