About us
Astria Learning:
Know more about us
Bordes LLC DBA Astria Learning is a Florida based EdTech company founded in 2009. At Astria Learning, we believe that education should be accessible to everyone in the world. With our vision & tech expertise we partner with universities and institutions to expand their reach across borders. Astria learning helps institutions grow and thrive in the digital landscape through solutions that are specific to their requirements.
We provide a seamless strategy that helps institutions become relevant in today’s digital environment where they are able to meet the needs of the evolving learners by providing them with eLearning options. Astria Learning provides the complete range for academic solutions from Software Development – Hardware Manufacturing – OPM Consultations, enabling universities and institutions to adapt to the digital age.
Job Description
This is a remote position.
Company overview:
Astria Learning is a Florida based Edtech company with back offices in Spain, Mexico, Zambia. We offer full-scale implementation and hosting of enterprise-level learning environments that make it easy for institutions to manage courses, track student progress and easily deliver engaging content to learners, anytime, anywhere. This enables our partners to remain focused.
Job Description:
The Quality Assurance Officer works under the umbrella of the Quality Assurance Manager and assists in coordinating efforts mostly to be able to comply with all activities requested by her/his supervisor.
The Quality Assurance Officer will be able to work individually and in a team, be able to manage time effectively and work closely to meet the goals for the department and the company.
Assist in training efforts and collaboration across all the departments. The Quality Assurance Officer should be able to assist in Quality Assurance Measures.
The position holder will carry out the following duties (but not limited to):
● Course Audits
● Grade Audits
● Customer Service Audits
● Sales Process Audits
● Documentation Audits
● Call Monitoring
● Any Audit and monitoring that is needed for compliance
Requirements
English Speaking and writing
Home Office (No background noise)
Head set
Personal Computer – Windows 10
Fast and reliable Internet Connection (15-20 MBPS)
Quality Monitoring experience preferred
Customer Service Experience
Bachelor’s degree recommended but not required
Good communication skills
Fast and reliable Internet Connection
Results Oriented work attitude
Benefits
•. Competitive compensation that depends on your skills and qualifications.
• Professional and career growth.
• Compensation for sick leaves (without a doctor’s notice) and regular vacations
• Passionate experienced team and enjoyable working environment.
• Work from home with office essentials and support.