Quince is hiring a Quality Assurance Manager to lead quality execution from product development through production, helping ensure Home products meet design intent, safety, construction, and regulatory standards. This role partners closely with Merchandising, Sourcing, and Product Development to identify risk early, build testing/inspection programs, and drive measurable defect reduction.
About Quince
Quince is a direct-to-consumer brand founded in 2018 to deliver high-quality essentials at radically lower prices through transparent pricing, ethical production, and just-in-time manufacturing. Quince blends technology, analytics, and automation to scale quality, value, and customer trust.
Schedule
- Remote (United States)
- Full-time
What You’ll Do
- Partner with Merchandising, Sourcing, and Product Development to flag and address quality risks during development and production
- Ensure products meet design intent, safety standards, construction requirements, and regulatory compliance (domestic and international)
- Conduct and support Failure Mode and Effects Analysis (FMEA) for new product development
- Build and implement testing protocols and inspection plans, including test methods, pass/fail criteria, and sample sizes
- Execute and oversee testing and inspection plans to ensure adherence to approved standards
- Own governance of Test Protocols and Inspection Plans so internal teams and third-party partners follow approved processes
- Stay current on regulations and industry best practices and implement updates as needed
- Build strong relationships with internal and external partners to keep quality systems consistent
- Lead and develop a team of QA professionals supporting quality and compliance programs
- Drive continuous improvement and defect reduction across suppliers and production partners
What You Need
- 7+ years of Quality Assurance experience, preferably in Home Textiles, Home Furnishings, or Hardlines
- Experience working with major U.S. retailers in Home Textiles or Hardlines categories
- Experience developing product testing protocols using industry-accepted test methods
- Working knowledge of quality tools and methodologies (FMEA, Root Cause Analysis, Statistical Process Control)
- Quality management experience in manufacturing or production environments
- Strong understanding of Total Quality Management (TQM) principles
- Proven ability to deliver measurable impact (defect reduction, process improvements)
- Experience leading and developing QA team members
- Strong strategic thinking and structured communication skills
Benefits
- Base salary range: $150,000 – $170,000 USD
- Bonus and equity may be available depending on role eligibility
If you’ve owned quality programs in Home categories and know how to build testing systems that prevent issues before they ship, this one’s worth a look.
Happy Hunting,
~Two Chicks…