Join a fast-growing SaaS company powering exceptional customer experiences for the world’s top brands.
About Airship
Airship helps global brands like Alaska Airlines, BBC, and The Home Depot drive revenue growth and customer loyalty through seamless, cross-channel customer experiences. Our no-code, AI-powered platform makes it simple for non-technical teams to create, test, and launch hyper-personalized experiences across apps, websites, email, SMS, wallets, and more. By enriching customer data and accelerating growth experiments, Airship enables meaningful interactions that boost conversions and deepen relationships.
Schedule
- Fully remote within the U.S. (Digital-First work model)
- May require up to 10% travel based on business needs
- Flexible schedule with cross-time zone collaboration
Responsibilities
- Create detailed test plans and test cases from product requirements
- Document system workflows and behaviors with clarity and accuracy
- Identify, log, and track bugs in Github, ensuring resolution
- Verify fixes and conduct regression testing (manual or automated)
- Collaborate with developers, product managers, and stakeholders to refine requirements
- Develop comprehensive system documentation, user guides, and process flows
- Analyze and report on quality metrics and trends
- Participate in product design reviews to identify potential quality issues
Requirements
- Strong analytical and problem-solving skills
- Exceptional attention to detail and organizational ability
- Excellent written and verbal communication skills
- Experience with bug tracking (Github preferred) and test management tools
- Ability to understand and document complex systems
- Strong technical aptitude and quick learning ability
Preferred Qualifications
- Prior QA or system testing experience
- Background in ASO applications
- Experience creating technical documentation or user guides
- Familiarity with AWS, Kubernetes, Docker, Cloudflare Workers, Vercel, Node.js, TypeScript, PostgreSQL
Benefits
- Salary range: $65,000 – $80,000 USD/year
- Equity opportunities
- Comprehensive health, dental, and vision insurance
- Flexible, remote-first work environment
- Inclusive, collaborative culture with a strong commitment to diversity and equity
Airship is an Equal Opportunity Employer and values diversity in all forms. Qualified applicants with criminal histories will be considered in accordance with applicable laws.
Happy Hunting,
~Two Chicks…