Help providers get the answers they need while making a difference in healthcare.
About BroadPath
BroadPath is a leading provider of remote business and customer support solutions for healthcare organizations. We believe in innovation, integrity, and building a diverse, inclusive workforce where every team member feels valued.
Schedule
- Fully remote
- Must be available for required training and adhere to assigned schedule
- Some roles may require specific time zone availability
What You’ll Do
- Verify member coverages, benefit types, eligibility dates, and claim payment/statuses for providers
- Estimate member out-of-pocket costs and explain copayments for services or procedures
- Meet performance goals for efficiency, call quality, customer satisfaction, first-call resolution, adherence, and attendance
- Ensure compliance with HIPAA, BroadPath, and client regulations
What You Need
- Minimum 1 year of recent experience as a health plan Provider Service Representative (eligibility, benefits, claims)
- At least 6 months of Medicare experience within the last 4 years
- Strong multitasking skills across computer and phone systems, with accurate data entry
- Excellent verbal and written communication skills
- High School Diploma or equivalent
Benefits
- Competitive pay based on experience and market data
- Opportunities for growth and advancement
- Supportive, inclusive remote work culture
Join our team and bring your expertise to a role that values precision, professionalism, and impact.
Make the next move in your healthcare career today.
Happy Hunting,
~Two Chicks…