Help build and maintain a high performing healthcare provider network from home while supporting better outcomes for injured and medically complex patients. This fully remote Provider Relations Specialist role lets you blend relationship management, contract support, and data insight in a growing, mission driven healthcare company.
About Paradigm
Paradigm is an accountable specialty care management organization that focuses on people with complex injuries and diagnoses. Since 1991, they have led the way in value based care, combining deep clinical expertise with strong provider partnerships to improve outcomes for patients, payers, and providers. Paradigm has been repeatedly recognized as a Great Place to Work and as one of Fortune’s Best Workplaces in Health Care.
Schedule
- Full time, salaried position
- Fully remote within the United States, hiring in Illinois, Colorado, Georgia, Texas, and Tennessee
- Collaboration with internal teams and external provider partners across time zones
What You’ll Do
- Serve as the primary point of contact for network providers, handling inquiries, documentation, and negotiation follow up
- Manage and nurture key provider relationships through regular reviews, QBRs, and annual stewardship meetings
- Support vendor and partner management, including routine check ins and performance reviews
- Execute and track single case agreements (SCAs), letters of agreement (LOAs), and other provider arrangements
- Maintain accurate contract records, provider contact logs, and supporting documentation for discussions and decisions
- Coordinate provider onboarding and education on Paradigm programs, expectations, and processes
- Monitor vendor deliverables, escalate issues when needed, and assist with data tracking and performance reporting
- Compile and analyze contract and billing data to support provider engagement, payment strategy, and network optimization
- Prepare clear summary reports or visualizations for internal and external stakeholders
- Identify trends, provider issues, or risk areas based on financial and operational data
What You Need
- Minimum 4 years of experience in provider relations and contract development
- Strong provider facing and internal communication skills
- Excellent written and verbal communication abilities
- Familiarity with reference based pricing models, single case agreements, and facility contracting concepts
- Working knowledge of Workers Compensation fee schedules, CMS methodology, medical coding, and standard billing practices
- Solid organizational skills, attention to detail, and ability to manage multiple priorities
- Bachelor’s degree in a relevant field or equivalent work experience
- Commercial healthcare experience strongly preferred
Benefits
- Competitive salary range starting at 66,800 to 92,000 USD per year, depending on experience and location
- Medical, dental, and vision insurance with multiple plan options
- 401(k) with company matching contributions
- Employer paid life and disability insurance
- Flexible spending accounts and commuter benefits where applicable
- Paid time off and personal holidays to support work life balance
- Paid volunteer day each year to give back to your community
- Learning and development support through Paradigm’s LEAP program and ongoing training
Roles like this do not stay open long, especially at a company with a strong culture and national recognition.
If you are ready to level up your healthcare operations career and own key provider relationships from a remote setting, this is your sign to move.
Happy Hunting,
~Two Chicks…