About The Position:
Let’s Get Ready has committed to supporting students to and through college and providing them with the resources they need to be successful. The Program Manager is a remote position that will report to the Senior Program Manager of Core+ programs and plays a critical role in the success of our high school students entering college by overseeing aspects of the implementation, management, and enhancement of LGR’s Access program. The program manager supports the implementation of college transition support by managing 8-11 college students who serve as mentors to high school seniors in the Core+ program. This role is part-time with evening and some weekend work required.
Duties/Responsibilities:
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of the position.
Coach Management: (50%)
- Hire, train, and supervise coaches (college students)
- Support coaches with delivering 1-on-1 meetings with students
- Schedule time to meet with coaches weekly to discuss performance, provide feedback and support within their role
- Track and drive student engagement and progress toward organizational benchmarks
- Oversee and perform administrative and logistical support functions, including data management and analysis
- Monitor coach message quality and provide ongoing feedback and quality assurance
- Monitor student engagement data and ensure that we are meeting our goals for student engagement, program recruitment, retention, and impact
Student Support & Continuous Program Improvement: (50%)
- Support annual recruitment efforts of the team
- Regularly monitor student progress through dashboards
- Guide the development and execution of coach-led interventions when students are flagged with a persistence challenge
- Support and monitor student escalation, then work with the Senior Program Manager on solutions to address them as needed
- Occasionally provide phone-based support for students at key college application moments
- Assist in the development and refinement of new programmatic interventions to ensure all students persist in college
- Attend weekly team meetings, supervision meetings, and organizational meetings
Required Skills/Abilities:
Initiative, Personal Development, Analytical thinking, Ownership
- Asks for feedback on performance and makes efforts to improve.
- Adheres to improvement standards (constructive feedback) to reduce errors, omissions, and oversights
- Notices trends and outliers in the data, makes observations about what they notice in the data, and can make inferences. Demonstrates exceptional attention to detail.
- Enjoys leveraging data and technology to support student success
- Takes personal responsibility for whether results are achieved
Communication, Collaboration, Support, Leadership
- Is able to work effectively with any type of individual (across cultures and differences)
- Recalls other’s perspectives and takes them into account in own communication
- Demonstrates responsibility to team members and project work
- Maintains a constructive attitude and positively influences others, including engaging with students and teammates
- Comfortable working on a dispersed team, remote from supervisor
Adaptability, Strategic Planning, Challenge the Process, Decision Making
- Consistently hits deadlines. Experienced at tracking multiple streams of work
- Able to readily respond to challenges within the scope of work
- Effective time management skills
- Constructively expresses own point of view or concerns
People Management
- Ensures that all reports complete quality work in a timely manner
- Regular check-ins with part-time reports
- Make sure all LGR representatives act professionally and represent the company well
Education and Experience:
- Bachelor’s degrees or higher
- At least two years of related experience required
- Familiarity with and proficiency in the use of Google Workspace and Microsoft Suites
- Prior experience working with first generation and/or from low income zipcode high school students
Location & Hours:
This is a remote, part-time position, 20-25 hrs (max) that requires employees to be available for work and collaboration between standard work day hours – 9am-5pm (Eastern time). Program Manager may work occasional evenings and weekends for training and events.
Compensation and Benefits:
$26.00 per hour paid on a bi-weekly basis. Employees will be issued a work laptop and initial work-from-home stipend.
How to apply:
Complete application, submit resume and a cover letter that introduces yourself and why you are interested in the position. Applicants applying by February 5, 2024 will be strongly considered. All others will be considered on a rolling basis. Please do not contact the job poster.