Program Assistant

National Scholarship Providers Association

Description

Job Summary

The National Scholarship Provider Association is a nonprofit organization seeking to advance the collective impact of scholarship providers and the scholarships they award. Our membership of 2,000+ individuals, represents over 600 organizations across North America and beyond.

NSPA’s Program Assistant helps with administering various NSPA programs, both in-person and virtual. To be successful in this role, you must be a detail-oriented team player with proven ability to work independently and collaboratively, as well as an energetic self-starter who can quickly adapt and thrive in a multi-tasked environment. This position is 30 hours per week.

Key Responsibilities

Conference

  • Assist with the registration process including processing payments and refunds, customer service, and related reports.
  • Assist with speaker and sponsor/exhibitor management including communications as needed, travel arrangements, AV requirements, etc.
  • Assist with preparation of documents and forms.
  • Assist with general conference planning logistics.
  • Provide onsite support as directed.
  • Other duties as assigned.

Programs

  • Assist with logistics and delivery related to the execution and maintenance of all NSPA member programs, including but not limited to:
    • Q&A Forum
    • Mentoring Program
    • Resource Library
    • Virtual Programs
  • Assist in member customer support as it relates to programs.
  • Assist in reporting.
  • Other duties as assigned.

Requirements

Qualifications

  • Bachelor’s degree preferred.
  • Excellent oral and written communications skills.
  • Excellent attention to detail.
  • Experience with various software platforms such as databases, project management tools, Google Workspace applications, and Microsoft Office.
  • Experience working remotely preferred.

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