You like to be where the action is, not just watching it from a dashboard. As a Product Deployment Specialist at Flock Safety, you’ll be out in the field installing, testing, and fine-tuning cutting-edge safety tech and drone systems that directly support public safety agencies. This is a fully remote role with heavy travel, ideal for someone who loves hands-on work, problem-solving, and seeing the impact of their work in real time.
About Flock Safety
Flock Safety is the leading safety technology platform helping communities take a proactive approach to crime prevention and security. Their hardware and software connect cities, law enforcement, businesses, schools, and neighborhoods into a nationwide public-private safety network. Backed by nearly $700M in funding and a $7.5B valuation, Flock is scaling intentionally, with a high-performance, low-ego culture that values urgency, collaboration, and bold thinking.
Schedule
- Position: Product Deployment Specialist
- Location: Remote – USA (priority hubs: Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, New York City, San Francisco)
- Employment Type: Full time
- Department: Operations / Product Deployment
- Work Hours: Monday–Friday, with occasional extended hours to meet project deadlines and customer expectations
- Travel: Approximately 80% travel; expect to be on the road 3–4 days per week across the U.S. for installations, maintenance, and testing
What You’ll Do
- Support key field initiatives to bring new products to market and scale the Drone as First Responder (DFR) program, including installation and troubleshooting of dock systems, aircraft, radar, and related components.
- Survey, deploy, and maintain hardware such as license-plate reading cameras, video cameras, and gunshot detection devices in the field.
- Perform on-site work using ladders and/or bucket trucks to access equipment up to 30 feet high, including installing poles and digging per install specifications.
- Meet with customers to discuss installation options, complete site surveys, and clearly communicate technical needs and constraints.
- Monitor, document, and update the status of work in both field and lab environments using internal tools and the Flock field app.
- Collaborate closely with cross-functional teams (engineering, project management, third-party vendors) to ensure deployments are executed smoothly and to Flock’s standards.
- Provide installation photos, follow field activity checklists, and perform all work safely and professionally in varied outdoor conditions.
- Assist in refining deployment processes and contribute feedback on new hardware concepts to improve scalability and reliability.
What You Need
- Prior fieldwork experience in areas such as construction, security systems, low-voltage wiring, or similar technical trades (e.g., testing/terminating RJ45 connectors, troubleshooting 110V/220V hardware).
- Experience in a customer-facing technical role, providing on-site or remote support throughout the deployment lifecycle.
- Solid understanding of hardware troubleshooting, especially for drones, docking stations, radar, and related DFR technologies.
- Knowledge of FAA Part 107 regulations, airspace classifications, and safety protocols for drone operations.
- Strong project management, troubleshooting, and communication skills (written and verbal).
- Comfortable working at heights, on ladders, and around machinery and power tools in all weather conditions.
- Ability to adjust, move, and handle equipment and materials (including frequent lifting up to 50 lbs and occasional heavier loads).
- Valid, unrestricted driver’s license and ability to meet company motor vehicle standards; must be 21+ to rent vehicles from preferred providers.
- Willingness to be trained on bucket trucks, manlifts, telehandlers, and to drive a company vehicle such as a Dodge Promaster 1500.
- Associate or bachelor’s degree preferred.
Benefits
- Salary range: $65,000–$85,000 base, plus overtime and stock options (starting offers typically land around the midpoint based on experience and competencies).
- Flexible PTO plus 11 company holidays.
- Fully paid health benefits for employees, including Medical, Dental, Vision, and HSA match.
- 12 weeks of 100% paid parental leave for all employees, with an additional 6–8 weeks of physical recovery time for birthing parents.
- Fertility and family-building benefits through Maven, with up to $50,000 lifetime maximum for eligible adoption, surrogacy, or fertility expenses.
- Mental health support via Spring Health (therapy, coaching, medication management, and digital tools).
- Caregiver support through Cariloop.
- Access to Carta Tax Advisors for 1:1 equity and tax guidance.
- Employee Resource Groups (e.g., Women of Flock, Flock Proud, Melanin Motion) to foster community and belonging.
- Monthly WFH stipend ($150) plus a one-time home office stipend ($750) to set up your workspace.
- Annual productivity stipend ($300) for tools like Audible, Calm, Masterclass, Duolingo, and more.
Roles like this don’t sit open forever, especially for people who actually like being out in the field instead of stuck behind a screen all day.
If you’re ready to get your hands dirty, travel, and help deploy tech that genuinely impacts public safety, this is your cue.
Happy Hunting,
~Two Chicks…