Join a growing healthcare team and help ensure patients get the medications they need by managing the prior authorization process from start to finish.
About BroadPath
BroadPath delivers customer-focused solutions to the healthcare industry, offering best-in-class service through innovation, technology, and a connected remote culture. We embrace diversity and foster an inclusive environment where every team member feels valued and empowered.
Schedule
- Fully remote, must reside in the United States
- Full-time, Monday–Friday schedule with some flexibility for business needs
- 100% attendance required during training (no time off in first 60 days)
Responsibilities
- Verify eligibility and coverage for prescribed medications
- Assist callers in identifying covered alternatives when medications are not on the plan’s list
- Build and process prior authorizations in collaboration with healthcare providers
- Provide status updates on authorizations to patients, providers, and team members
- Review provider documentation and accurately interpret and enter data into databases
- Manage multiple priorities and maintain high attention to detail in a fast-paced environment
Requirements
- 1+ years of healthcare, claims, or medical administrative experience
- 1+ years of continuous employment with a previous employer
- 2+ years of customer service or call center experience
- Proficiency in Microsoft Windows, Microsoft Office, and data entry
- Knowledge of medical and healthcare terminology
- Exceptional communication and problem-solving skills
- Reliable high-speed wired internet (min. 25mbps download / 10mbps upload)
- Ability to provide your own 19″ or larger monitor with VGA/HDMI port, USB wired mouse, ethernet cable, and optional USB wired keyboard
- High school diploma or equivalent
Preferred Qualifications
- Prior experience managing or processing medication prior authorizations
Benefits
- Work from home with a connected, on-camera remote culture
- Weekly pay
- Bhive Kit (includes webcam for remote engagement)
- Night differential pay, overtime pay, and holiday pay
- 13th month pay (where applicable)
- Accrued paid leaves upon regularization
- Health insurance and retirement plan options
Make a difference in patient care while enjoying the flexibility of remote work.
Happy Hunting,
~Two Chicks…