Principal Product Developer – Behavioral Health

Job DescriptionThe Principal Product Developer will design and implement complex programs and services for the Behavioral Health Department that drive improvements in member health, reductions in medical and/or administrative expense, and enhance our competitive advantage. Ensure integration of concepts and programs across the enterprise.

  • Gather input from across the enterprise, division, community, members and through competitive intelligence to identify opportunities, assess needs, and develop strategic design of Behavioral health solutions. Ensure alignment of solutions across the Healthcare business areas and the enterprise.
  • Develop business cases and detailed design and lead development of business requirements.
  • Ensure evaluation planning is incorporated into the overall planning. Establish performance metrics and goals for programs. Including process, outcomes, and financial metrics. Ensure program is designed so that metrics can be collected and monitored.
  • Lead cross-functional development team and coordinate interdepartmental functions to minimize delays. Ensure approval and buy-in from stakeholders.
  • Develop budget impacts and seek stakeholder approvals.      
  • Ensure successful transition of programs and projects to operational owners for ongoing management.
  • Lead vendor identification, evaluation, selection and contract negotiations for new vendor relationships.
  • Champion concepts that will enhance efficiencies, improve processes and maximize customer experience.
  • Represent Blue Cross Behavioral Health in meetings with external parties including prospects, employer groups, consultant, and vendors and community partners.
  • Serve as a subject matter expert to the organization regarding programmatic opportunities and tactics to improve Behavioral Health and affordability.

Hiring Requirements

  • Bachelor’s degree or advanced degree (where required)
  • 8+ years of experience in related field.
  • In lieu of degree, 10+ years of experience in related field.

Preferred Skills/Nice to Haves

  • Master’s degree in business, healthcare administration or clinical credentials (RN, PhD LCSW, LPC)
  • Strong knowledge of Behavioral Health, and Behavioral Health strategies and tactics that promote health and affordability.
  • Strong knowledge of Behavioral Health programs, services, and capabilities.
  • Excellent written and verbal communication skills.
  • Ability to facilitate diverse forums.
  • Ability to strategically assess market situations and evaluate appropriate action plans.
  • Ability to work independently with staff at all levels across the company.

Salary Range$105,600.00 – $191,800.00