Premium & Billing Specialist

Job Summary:

Perform routine and complex general accounting functions to provide accurate recording and reporting of company financial information and timely, accurate disbursements. Specializing in the handling of individual disability insurance premium application and billing services.

Principal Duties & Responsibilities:

Input payments to Individual system (ID3) to provide for timely and accurate processing of premium information in accordance with Sarbanes-Oxley regulations. Reconcile payments at the list bill and policy levels as needed; create manual bills when system bills do not accurately reflect accurate balance due. Ensure all entries include adequate documentation and approvals. Collection of premium and monitoring of paid behind status. Communicate any deficiencies to policy owners, list bill administrators or internal business partners and Management. 

Research and process accounting transactions related to internal or external customer requests, including data from Individual systems and various clearing accounts; provide information and prepare adjusting entries as needed. Process accounting transactions on financial subsidiary systems and the general ledger; maintain other accounting records as directed.

Input direct entries from Cash Clearing, Wire transfers, and Inter-company transfers to provide for timely and accurate processing of customer payments. Communicate any discrepancies to policy owners, administrators, field force, and internal contacts.  Daily processing of incoming wires, providing backup to other areas as needed on wire payments.

Build and maintain effective working relationships with policy owners, list bill administrators, brokers, Master General Agents, field force, and home office staff through proactive communication and problem resolution related to accurate policy and list bill administration.  Process and manage stale dated checks and premium waivers as directed.

Build legally defensible billing and policy files for financial reporting compliance.  Scan, document and image completed batches and billing changes. 

Job Specifications

1. Education:  Associate’s degree and advanced coursework in Accounting preferred.

2. Experience:  2 years related work experience with emphasis in account/system reconciliation and/or accounts payable, or the equivalent combination of education and/or relevant experience.  4 to 5 years customer service experience.  Working knowledge of General accounting principles and network applications.  Advanced PC skills and knowledge of spreadsheet applications. Strong customer service skills including problem solving, consultation, and negotiation skills. Ability to effectively communicate with diverse audiences.

3. Professional certification required:  None.

Physical Demands:

N/A

#LI-Remote

Note: The Standard is required to provide a reasonable estimate of the pay rate for this role when hiring a Colorado resident. The salary for employees working in Colorado in this role is listed below. The Standard’s package also includes incentive plan participation and comprehensive benefits including medical, dental, vision, retirement, and paid time off.  

  • Please note, eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance. 

Hourly Pay Range:17.40 – 29.42

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