- Uses all appropriate systems and validation tools in order to effectively accomplish quality audit results, ensuring the policy premium is still right for the policy holder’s business.
- Provide Premium Audit technical support as a subject matter expert in areas such as classification use, payroll calculations, internal audit procedures, and manual rules to both internal and external stakeholders.
- Ensure that all Bureau Test Audit standards, where applicable, are met or exceeded. Determine actions required of Pie and vendors to ensure standards are met.
- Knowledgeably and clearly communicate final audit results to customers and partners in order to provide an excellent experience.
- Oversee the audit dispute process and ensure disputes are handled timely and accurately.
- Develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
- Other tasks, responsibilities, and projects as assigned.
The Right Stuff
- High school diploma or GED is required.
- Minimum of 3-years professional work experience is required.
- Minimum of 1-year experience in insurance is required.
- Minimum of 6-months insurance audit experience is required.
- Strong Communication Skills: confident verbal and written skills to deliver more complex information effectively
- Developed Interpersonal Skills: builds strong cross-functional relationships. Adjusts communication and work style in order to work well with others
- Attention to Detail: ability to review copious amounts of information and accurately record, sort and identify data relevant to audit
- Strong Customer Focus: ability to build strong customer relationships and deliver customer-centric solutions.
