If you know patient billing inside and out and you’re the type who makes sure every insurance avenue is exhausted before an account goes to collections, this role matters. Pinnacle Healthcare Consulting is hiring a remote Precollect Specialist to review aging balances, confirm coverage, and help resolve patient billing issues with accuracy and professionalism.
About Pinnacle Healthcare Consulting
Pinnacle Healthcare Consulting supports healthcare organizations with billing-focused services that protect revenue and improve the patient financial experience. This team is built around strong customer service, compliance, and clean account resolution before collections ever become the next step.
Schedule
- Full-time
- Remote (US)
- Hourly pay range: $18.77–$22.77
What You’ll Do
- Review patient balances after 90 days to confirm insurance has been filed and claims have processed
- Perform coverage detection to identify additional eligible insurance and ensure it is billed
- Review accounts to confirm all actions were taken and balances are truly patient responsibility
- Respond to patient billing questions and provide accurate account status updates
- Set up patient payment arrangements for self-pay balances per policy
- Process bankruptcy notices and address corrections to keep accounts accurate
- Document all account activity clearly and in a timely manner
- Maintain proficiency across required billing systems and tools
- Partner with team leads and management to improve processes, accuracy, and efficiency
- Support compliance with state and federal billing regulations and report concerns as needed
- Complete other duties as assigned
What You Need
- High school diploma or equivalent
- 3+ years of experience in medical patient billing
- Knowledge of government and managed care payment methodologies
- Familiarity with Medicaid and Medicare
- Understanding of key billing terms (contractual adjustment, allowed amount, coinsurance, denials, denial processes)
- Knowledge of medical terminology, insurance industry practices, and billing procedures
- Strong customer service skills and proven ability to maintain professional relationships
- Strong conflict resolution skills and ability to manage multiple priorities
- Ability to follow verbal and written instructions with consistency
- Strong time management plus verbal and written communication skills
- Proficiency with Microsoft Office and comfort using standard office equipment
Benefits
- Remote work opportunity
- Clear pay range with hourly stability
- Process-driven role with strong focus on accuracy, compliance, and customer service
If you’ve got the billing experience and you’re confident in finding coverage before accounts hit collections, this is your lane. Don’t sit on it.
Bring your patient billing expertise, insurance knowledge, and clean documentation habits and help resolve balances the right way before they escalate.
Happy Hunting,
~Two Chicks…