Pre-Bill Escalation Specialist – Remote

Be the first line of defense in the billing process, resolving escalations and ensuring claims move forward accurately and on time.

About Ventra Health
Ventra is a leading business solutions provider serving facility-based physicians in anesthesia, emergency medicine, hospital medicine, pathology, and radiology. We partner with practices, hospitals, and health systems to deliver transparent, data-driven revenue cycle solutions that allow clinicians to focus on patient care.

Schedule

  • Full-time, remote position (Nationwide, US)
  • Central Time shift alignment required
  • Daily worklists provided with clear expectations for completion

Responsibilities

  • Monitor intake processes and resolve all EDI rejections daily
  • Handle escalations and provide guidance to colleagues
  • Request and log missing information from clients
  • Assist with overlaps and complex issues that require escalation
  • Provide feedback and training to colleagues on front-end processes
  • Document all work steps clearly and accurately
  • Complete special projects and other duties as assigned

Requirements

  • High school diploma or GED
  • 1+ year of experience in data entry or medical billing (preferred)
  • Knowledge of billing standards, state/federal regulations, and compliance practices
  • Strong skills in Microsoft Outlook, Word, Excel (pivot tables), and databases
  • Strong organizational, time management, and problem-solving skills
  • Professional oral, written, and interpersonal communication skills
  • Ability to manage multiple priorities in a collaborative, fast-paced environment
  • Basic math skills and 10-key proficiency

Compensation & Benefits

  • Base compensation determined by skills, experience, and location
  • Eligible for discretionary performance incentive bonus
  • Health, dental, and vision insurance
  • Life insurance and paid holidays
  • Paid time off and wellness support
  • 401(k) plan with employer contributions
  • Ongoing training and professional development opportunities

Why Join Ventra Health?
If you’re detail-oriented, collaborative, and motivated to contribute to a high-performing revenue cycle team, this role offers you the chance to grow professionally while making a direct impact on the financial health of healthcare providers nationwide.

Happy Hunting,
~Two Chicks…

APPLY HERE