Help administer corporate non qualified retirement plans from home while supporting clients across the country. This role sits at the heart of Ascensus’ client services team, keeping executive benefit plans accurate, compliant, and running smoothly behind the scenes.
About Ascensus
Ascensus is a leading independent technology and service platform powering savings plans across America. They help nearly 16 million people save for a better today and tomorrow, with a culture built on three core values: People Matter, Quality First, and Integrity Always®. As a remote friendly employer, they invest in strong processes, support, and tools so you can do focused work from a professional home setup.
Schedule
- Position: NQ Plan Administrator
- Location: Remote, must reside in South Carolina (Charleston based posting)
- Type: Full time
- Hours: Standard business hours, Monday through Friday
- Remote requirements: Quiet, uninterrupted workspace during business hours, childcare covered, and reliable internet of at least 25 Mbps (stronger if others share the connection)
What You’ll Do
- Implement, track, monitor, and maintain client non qualified benefit plan accounts, including funding, investments, and distributions.
- Learn and own the day to day workflow processes for your assigned client plans.
- Facilitate daily transactional activity with the Trustee and trading desk to keep money and data moving accurately.
- Serve as the first escalation point for participant call center inquiries and respond within established service standards.
- Act as a liaison between clients and Newport to support accurate recordkeeping and clean plan data.
- Review and evaluate information for accuracy before it drives transactions or reporting.
- Prepare reports, business correspondence, and procedure documentation as needed.
- Communicate clearly with managers, clients, and internal teams, including responding to questions and presenting information when required.
What You Need
- Bachelor’s degree in a business related field, or a combination of education and relevant industry experience.
- At least 2 years of experience in a related role within the retirement services sector.
- Strong Microsoft Office skills, including Excel, Word, PowerPoint, and Adobe.
- Ability to work under pressure in a fast paced environment and consistently meet or exceed expectations.
- Strong analytical skills with high attention to detail and data integrity.
- Excellent verbal and written communication skills.
- Solid time management, planning, and organizational skills.
- Comfort reading and interpreting business publications, procedures, or regulations is a plus.
- Ability to write reports, business correspondence, and procedure manuals is a plus.
Benefits
- Competitive compensation aligned with retirement services experience.
- Comprehensive health benefits package options.
- Retirement savings programs.
- Paid time off and company holidays.
- Remote work with clear structure and expectations.
- Values driven culture focused on people, quality, and integrity.
Roles like this tend to move quickly, especially for candidates with retirement plan experience. If this sounds like your lane, don’t sit on it.
Build your next chapter on purpose.
Happy Hunting,
~Two Chicks…