Remote Position. Candidates must live in Delaware, New Jersey or Pennsylvania.
8:30am-5pm
The Specialist is responsible for obtaining and processing Elective, Urgent, and Emergent referrals and authorizations for physician based services and some office based services, including but not limited to cardiology, audiology test, laboratory testing.
The Specialist is also responsible for obtaining genetic testing approval and medication authorizations and other assigned outpatient services. The Specialist will work with partner hospitals for claim submission and registration accuracy. They will also ensure that patient responsibility estimates are created and communicated timely. Elective referrals and authorizations are obtained prior to the service date according to the department standard. Urgent/Emergent referrals and authorizations are to be initiated at the time of the service and must be completed according to insurance company guidelines. Referrals and authorizations are obtained prior to the date of service as per department standards. During the authorization/referral process the specialist will provide the insurance company and or pcp office with all required patient information by fax, phone, or online submission. They will partner with the Primary Care Provider to obtain all approvals as needed per insurance company requirements. This role is required to use all utilize all available resources to verify eligibility, benefits and patient out of pocket responsibilities. Estimates are prepared during the authorization process for in office testing and procedures.
The Specialist is also responsible for researching and notifying the servicing departments of co-payment responsibilities. It is the very important that the Specialist understand and interpret benefits correctly in order to communicate and estimate out of pocket responsibility according to the patients insurance benefit. Should a service date approach without prior authorization and or referral the specialist will follow the Administrative Approval process to ensure that patient responsibility is accounted for.
This position collaborates with: Hospital Authorization department, non Nemours physician offices, managed care department and Nemours Physicians, and Departmental Administrative Staff to ensure that accurate information is collected and distributed effectively and efficiently.
Qualifications:
- High School Diploma required
- Referral/authorization experience required
- CRCR preferred
Nemours Children’s Health offers a comprehensive and competitive benefit package which includes:
- Medical/Dental/Vision Insurance
- Tuition Reimbursement/Continuing Education Support
- 403(b) Retirement Plan
- Paid Time Off (PTO), VTO (Volunteer Time Off) and 6 paid holidays
- Professional/Clinical growth opportunities
About Us
As one of the nation’s premier pediatric health care systems, we’ve made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It’s a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve. Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org).