Help protect a fast-growing consumer finance company by monitoring risk, dealer performance, and compliance from the comfort of home. This remote Performance & Compliance Specialist role is perfect if you love digging into data, spotting red flags, and owning detailed case reviews from start to finish.
About Foundation Finance Company
Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S., partnering with home improvement contractors nationwide to help homeowners access flexible financing plans. Their full-spectrum lending approach has driven billions in originations, making it easier for customers to complete much-needed home projects. FFC is investing heavily in both infrastructure and talent, offering a fast-paced environment with real opportunities to grow your career.
Schedule
- Full-time, remote position
- Standard business hours (Monday–Friday; based on Central Time operations)
- Must reside in one of the following states: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
- Office-style work: significant time sitting, typing, and working by phone/computer
What You’ll Do
- Review dealer files and supporting documentation to identify risk at the dealer level
- Analyze dealers for reactivation, special handling, or potential termination based on performance and compliance
- Conduct detailed reviews on selected dealer accounts, including adding/removing stipulations or special program status
- Prepare and present clear overviews and recommendations on special internal programs to department managers
- Update internal platforms and reports so all teams have current, accurate account and program information
- Assist with quarterly audits on dealer accounts under special programs (Pre/Full VAP, P+, Stage Funding, etc.)
- Help review, analyze, and recommend dealer approvals/denials for entry into or removal from special programming
- Support escalated dispute resolution by organizing documentation and contacting dealers and customers as needed
- Handle escalated dealer issues, coordinating with internal teams to ensure complete cross-department communication
- Communicate with dealers via phone and email regarding verifications, files, and supporting documents
- Perform other performance, risk, and compliance support tasks as assigned
What You Need
- Associate’s degree in business, finance, communications, or related field plus 1 year of relevant experience; OR 3+ years of experience in a comparable field
- Strong comfort working with confidential information and detailed documentation
- Proficiency with word processing, spreadsheets, and internet-based tools
- Ability to read and interpret procedure manuals, instructions, and other formal documents
- Strong written communication skills for routine reports and email correspondence
- Confident verbal communication skills, including speaking with groups of customers or internal teams
- Solid common-sense problem solving and the ability to follow detailed written and verbal instructions
- Ability to work under deadlines, stay focused, and maintain accuracy in a fast-paced environment
- Reliable, self-directed work habits in a remote setting
Benefits
- Pay range: $23.50 – $26.00 per hour (USD), depending on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Casual dress work environment
- Growth potential within a rapidly expanding company
- Additional perks and benefits shared during onboarding
This is a strong role if you’re detail-driven, risk-minded, and ready to level up in compliance and performance analysis while working from home.
Take the next step and get in the mix.
Happy Hunting,
~Two Chicks…