People Operations Coordinator

About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role
The People Operations Coordinator role is a hands-on role that provides exceptional employee customer support as the representative for day-to-day HR inquiries. This role is ideal for someone who is looking for broad exposure to HR and wants to grow with a quickly scaling organization. You’ll contribute to the ongoing evolution of the People team by serving as the main administrative point of contact for areas such as onboarding, the employee lifecycle, HR support, and compliance. This individual will join during an exciting time on the People Team as we recently transitioned to Workday HRIS for the entire organization! This individual will play a critical role in this system transformation.
What You’ll Do:
HR Operations
Be a go-to team member by providing day-to-day support for employees for all HR inquiries and requests, via Workday & Slack
Own employee lifecycle change requests within Workday, ensuring all appropriate steps are followed and approvals are received
Partner with the team to build & maintain our new People Operations Library, documenting team operations, processes, guides, and resources for internal and external stakeholders
Partner with People Ops & Systems team members to maintain data integrity in all systems
Suggest new procedures and policies to continually improve efficiencies of the People department

Partner with internal and cross-functional team members, such as Recruiting, Payroll, Legal, IT, and DEIB to onboard new team members to Lyra, providing a positive employee experience from pre-hire to leading our new hire orientation session, to first week guidance, and beyond
Responsible for day-to-day onboarding process, i.e., running and monitoring background checks, coordinating orientation, obtaining new hire paperwork, setting up new hires in all relevant systems, and ensuring all relevant policies are acknowledged
Create and maintain employee files, ensuring accuracy and confidentiality

Special Projects
Partner with People Ops and Compensation teams on our bi-annual employee compensation change letter projects
Partner with Recruiting to support the evolution of our Lyra internship program
Minimum Requirements:
Bachelor’s Degree and 1-2 years of professional experience in an HR, administrative, or similar role
Experience using an HRIS (Human Resources Information System); Workday experience is a plus
Strong analytical, written, and verbal communication skills
Strong attention to detail
Project management experience is a plus!
Great team player with a collaborative mindset
Thoughtfulness, flexibility, and a positive attitude
Fluent in Google Apps and MS Office
$25.96 – $39.90 an hour
The anticipated hourly base rate for this full-time position is $25.96-$39.90. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.

At Lyra, base salary is only one aspect of an employee’s total compensation package, which additionally may include discretionary restricted stock unit awards, comprehensive healthcare coverage, retirement benefits, and time off with pay. This role may also be eligible for discretionary bonuses.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, genetic information or any other category protected by law.