This role is for someone who’s steady with details, fast with follow-up, and genuinely cares about the employee experience. You’ll help run payroll (U.S. and global), manage benefits changes, keep records compliant, and be the person employees trust when pay or coverage questions pop up.
About First Help Financial
First Help Financial provides auto loans to underserved consumers, offering flexible financing and tri-lingual support. They’re a fast-growing company with a global footprint and a People Operations team built to support that scale.
Schedule
Remote (Anywhere in the USA)
Monday–Friday, 9:00am–5:30pm ET
Compensation: $28.47/hour + bonus
What You’ll Do
- Process payroll for hourly, salaried, and 1099 employees, including timecard review
- Partner with global payroll vendors to support accurate, on-time payroll across international locations
- Maintain payroll documentation aligned with country-specific compliance requirements
- Support new U.S. state tax account setup and onboarding new countries as the company expands
- Review global payroll reports, funding requests, and tax filings
- Ensure accurate deductions, overtime, bonuses, commissions, and local pay rule calculations
- Respond quickly to payroll questions from U.S. and global employees
- Administer benefits programs (enrollments, terminations, life-event changes) in Rippling
- Support annual open enrollment and ongoing benefits communications
- Administer health and welfare plans, 401(k), workers’ comp claims, STD/LTD, DBL, and leave programs (including FMLA)
- Coordinate with global benefits vendors and support localized benefit compliance
- Support required benefits reporting (ACA, 1095, 5500)
- Conduct quarterly audits of state tax and unemployment accounts
- Process biweekly HR/benefits system updates to the 401(k) provider (Empower)
- Complete quarterly 401(k) reconciliations and support 5500 filings
- Manage W-2 administration, corrections, and state unemployment claims
- Provide payroll and benefits reporting as needed
What You Need
- Bachelor’s degree
- 1+ year of relevant payroll and/or benefits experience
- Rippling experience preferred
- Strong analytical skills and solid Excel proficiency
- Strong written and verbal communication skills
- Employee-first mindset with urgency and reliable follow-through
- Comfort working in a fast-paced environment with changing priorities
Benefits
- Medical, dental, and vision coverage
- STD/LTD and additional health and welfare benefits (including identity theft protection)
- Paid parental leave
- Paid vacation
- 401(k) match
- Tuition reimbursement
- Employee recognition and talent development programs
- Social activities, monthly lunches, and a culture built around work-life balance
If you’re early in your People Ops career but you’re sharp, dependable, and not afraid of audits, deadlines, and details, this is a strong remote role with real growth potential.
Make payroll accurate. Make benefits smooth. Make employees feel taken care of.
Happy Hunting,
~Two Chicks…