Duties and Responsibilities:
- Prepares monthly and daily reports
- Performs quality audits to ensure the payrolls are accurately processed
- Triages Payment Services unassigned CRM Cases
- Participates in User Acceptance Testing
- Participates as a Subject Matter Expert (SME) in company’s initiatives as needed
- Resolves payroll variances by collecting and analyzing large data sets
- Assists Payroll Supervisor with developing and maintaining Standard Operating Procedures
- Supports the training of Payroll Operations staff
- Actively participates in special projects to explore ways to improve the efficiency of department functions
- Other duties as assigned, including all Payroll Coordinator & Sr Payroll Coordinator duties & responsibilities
Required Skills:
- Moderate experience with Microsoft Office 365 toolset, specifically Excel (Pivot Tables, V-Lookup,
- Concatenate functions), Word, Outlook, Teams
- Ability to navigate between multiple applications
- Excellent problem solving/judgment skills, and high level of attention to detail and accuracy
- Ability to multi-task and work effectively in a fast-paced environment
- Excellent interpersonal skills, extremely organized, flexible, self-starter
- Ability to adapt to change in processes, systems etc.
- Ability to work virtually under minimal supervision, prioritize work and meet deadlines
